Refund policy

At Marizia Fine Jewelry, we take pride in the quality and craftsmanship of our jewelry. Due to the nature of our products, all sales are final and we do not offer refunds.

Exchanges or store credit may be requested within:

  • 5 days of purchase for in-store purchases.
  • 5 days of delivery receipt for online purchases.

To be eligible, items must be returned in their original, unworn condition, with all original packaging and authorization code.

Approved returns will be issued as:

  • An exchange for another item, or
  • Store credit for the full purchase amount.

Store credit never expires and may be used toward any future purchase.

Custom, personalized, altered, special-order, or final-sale items are not eligible for exchange or store credit.

For online purchases, original shipping charges are non-refundable and will not be included in the value of any exchange or store credit. Any applicable shipping costs incurred by Marizia Fine Jewelry will be deducted from the store credit or exchange value.

Please note your return will go through our quality control department upon arrival to inspect the condition of the jewelry. We reserve the right to reject a return if the item appears worn, used, altered and/or damaged in any way or does not meet the conditions outlines above. 

** Anything purchased between Black Friday and Christmas Eve you have until January 15 to start a return for store credit or exchange.

Exchanges or store credit requests made after the return window are approved on a case-by-case basis and are subject to a restocking fee. 

Non-Returnable Items

Custom pieces, made to order, personalized items, and special orders are not eligible for exchange, or store credit.

Once a ring has been resized, it is no longer eligible for return or exchange.

Made to order means that the piece is not in stock and is crafted specifically for you after you place an order. 

How to Initiate a Return or Exchange

  • Please contact our team at info@mariziafinejewewlry.com with your order number and request.

  • Once approved, you will receive instructions for returning your item.